March 16th, 2015

Wrecking Ball Threatens Tenants Possessions

Following the South Napa earthquake of August 24 Napa County building inspectors red tagged a number of properties including a self storage building with 223 units. A red tag means that the property has been severely damaged and is not safe to enter.

Six months later the owner of the storage units, Napa Self […]

March 2nd, 2015

Public Storage – Poor Service

It is just possible that Public Storage, headquartered in Glendale CA, has the worst reputation for service and customer relations of any self storage company in the world. Every website that hosts consumer reviews of the company is full of the same complaints which appear again and again and seem never to be addressed. […]

January 29th, 2015

172 Visits By Storage Unit Thief

Police have arrested a man in connection with a series of burglaries over a three month period at the Extra Space Storage facility in Lilburn, GA.

The suspect did not rent at the 550 unit facility but allegedly used the pin code of a female acquaintance who had a unit in the complex. Surveillance […]

January 18th, 2015


“No worries about your belongings being secure. We have 24 hour video surveillance, alarmed doors, and a property manager on site, with high security disk locks and cylinder locks available”.

So says the StorageMart website but some users of the company’s Lee’s Summit, MO facility may think differently after 40+ units were broken into […]

September 2nd, 2014

Self Storage Guide News Section

The self storage industry only exists because of two fundamental aspects of human behaviour. The first is acquisitiveness which is the desire to acquire and keep goods above and beyond what appears necessary for one’s own basic comfort and survival. The second is the endowment effect which is the tendency for people to overvalue what […]