NEWS
May 23rd, 2015

Valet Storage Consumer Survey

Valet storage start-ups are opening for business at an increasing rate in major cities all over the world (see our list of US valet storage providers).

One such company, Storrage Inc based in Seattle, have published the results of a survey they conducted this month. Storrage polled 537 consumers in Washington, DC, New York, Seattle, Chicago, San Francisco and Los Angeles on their opinions about self-storage and valet storage. The age range was 22 to 69, gender was equally split and approximately 43% were living in apartments and 57% in detached single-family homes.

Key findings include:

  • 42% of all respondents said they would rather use valet storage over self-storage, if both were available to them.
  • 50% of women, urban dwellers and millennials said they would rather use valet storage over self-storage, if both were available to them.
  • 65% of respondents who said they would prefer valet storage, have never used self-storage.
  • 53% respondents aged 18-44 cited “convenience” as the main reason for considering valet storage.
  • 62% respondents aged 45-59 cited “convenience” as the main reason for considering valet storage.
  • 68% of respondents who prefer valet storage cited “time savings” as the main reason for considering valet storage.
  • 57% of respondents who prefer valet storage cited “no need to have a car or truck” as the main reason for considering valet storage.

Storrage have produced an infographic (below) to accompany the publication of their findings.

Storrage consumer survey infographic

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